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personalization should make the shopper feel you understand them as an individual, not as part of a group #ecommerce #personalization #CX
18th April, 2017 #CX
Focused on #CX but donÕt know how to measure and allocate resources? Participate in our upcoming #webinar on 4/27 https://t.co/8aysWTDs4B
18th April, 2017 #CX
“I look to change as a way of keeping my possibilities limitless.” https://t.co/xXqtiP8jc3 #limitless #cx #sales https://t.co/dx1sAU54yt
18th April, 2017 #cx
@forrester 40% of #consumers indicated a high willingness to shift spending, putting the pressure on #insurers to deliver exceptional #cx.
18th April, 2017 #consumers, #cx